FAQ

Do I need a visa?

Citizens of most EU countries, the USA, Australia and New Zealand do not need a visa in advance to enter Southern & East African countries. Your tourist visa is issued to you in the form of a stamp in your passport at the border of entry and valid for up to 90 days. However, African visa regulations can change daily without prior notice and it is very important for the client to check in advance with the relevant embassies or consulates prior to travel to clarify visa requirements.

 

Do you include international airfares in your tour cost?

No. If you want us to quote on international airfares we do that separately.

 

Who should travel with The Fly in Safari Company?

  • Anyone with an interest in conservation and the Natural World; wilderness areas, national parks & reserves, lakes, beaches, islands, African Wildlife, deserts, mountains, rivers etc.
  • The traveller looking for the more intimate, flexible and personalised experience in a small group or as a private guided safari or tour.
  • Experiential Travel rather than mainstream travel.
  • Nature, wildlife, national park focused rather than city and museums.
  • Remote rather than touristy.
  • Exclusive and fully inclusive rather than ‘budget’ or ‘best deal’.
  • First-time traveller to Africa looking for an authentic introduction to Africa.
  • The experienced traveller looking for new and life-changing travel experiences.
  • The responsible traveller looking for a tour conducted in a responsible manner that supports conservation, local communities and is educational.
  • Traveller looking for a specialist guided experience.
  • Traveller looking for an exclusive manner to travel; private jet etc.

 

How can I pay for my safari or tour?

Payment can be made via an Electronic Bank Transfer or Credit Card.

 

What is a Fly in Safari?

A Fly in Safari is where we make use of light aircraft as the main mode of transport between safari destinations. You will fly to landing strips in remote locations and then get transferred by 4x4 to your safari lodge or luxury tented camp. You will then explore the region on 4x4 game drives, scenic drives, boat cruises, walks etc. before flying to the next destination. The uniqueness of a fly in safari is that one can reach remote and unspoilt wilderness destinations that are hard to reach otherwise and the travel time between destinations is short but very scenic. It is exclusive!

 

What is the typical aircraft you make use of on a Fly in Safari?

We make use of a variety of aircraft depending on the distance, landing strips, group size etc. Aircraft used varies between single and twin-engine, turboprop and business jets.

 

Can I take photos or mount a GoPro on a Fly in Safari?

Yes. Everyone gets a window seat, so you will have plenty of photo opportunities. If you want to use a GoPro please let us know and we can plan for clips on the wings.

 

What kind of suitcase or bag should I use for a Fly in Safari?

Only soft sided bags are allowed on our Fly in Safaris. There are strict luggage restrictions on our light aircraft as packing space is limited. Each guest is allowed a maximum of 15kg’s including hand luggage. No hard sides or edges and no wheels allowed. If you have too much luggage and there isn’t enough space, we will have to charter an extra seat. This extra expense will be the clients’ responsibility. Luggage dimensions should not exceed 25cm (10 inches) wide, 30cm (12 inches) high and 62 cm (24 inches) long. Keep in mind that laundry services are included at most lodges, so you won’t need more than 4 sets of clothes as you will be able to have washing done every couple of days or so.

 

What kind of suitcase or bag should I use for your other safaris?

We recommend packing your main luggage in soft sided suitcases or bags not exceeding 15kg’s (including hand luggage). Please avoid hard suitcases as these are difficult to squeeze into small spaces while travelling. A smaller backpack to carry passport, money, camera etc. is recommended.

 

What clothes should I pack?

We recommend that you pack as light as possible. Light cotton clothing in earthy colours is recommended as the natural colours blends into the natural environment while on game viewing activities. Bright colours will decrease your chances of seeing wildlife.  Good hiking shoes or trainers and flip flops are recommended. A general guideline includes; some shorts, long pants or jeans, casual evening trousers, quick dry T-Shirts or hiking shirts, socks, underwear, swimwear, waterproof jacket or fleece, hat, beanie hat, comfy hiking shoes or trainers, flip-flops or sandals.

 

What is included in my trip?

Unless your itinerary is tailor made and you decide what you want to include, we otherwise offer fully inclusive tours and safaris. We strive to make our tours and safaris as fully inclusive as possible, so the client only needs to pay for a souvenir here and there if they please. By fully inclusive we mean guides, accommodation, transport & transfers, activities, most meals and beverages, park & conservation fees, airport taxes.

 

What are typical activities included?

Guided game drives, sunset boat cruises, game viewing boat cruises, walking safaris, sailing, wildlife tracking, wine tasting, visiting scenic places, visiting indigenous tribes, sunset drives, scenic flights etc.

 

Will I have access to the internet?

It is very common to have Wi-Fi access at different lodges, hotels or guest houses across Africa. In very remote areas there will be no internet. Keep in mind that the internet connection speed will probably not be as fast as what you are used to.

 

Will my mobile phone work in Africa?

Africa has excellent mobile phone coverage around urban areas, national roads etc. Very remote locations might not have coverage. If you intend to use your phone in Africa remember to ask you personal service provider to unlock your phone to international roaming. Keep in mind international roaming charges can be extremely high. While at lodges or hotels you can connect to Wi-Fi to communicate.

 

Do you have a recommended checklist?

Yes, we do. The following handy and important things to consider;

  • Binoculars, camera, phone, chargers, spare batteries
  • Photocopies of travel documents. Passport with multiple clean pages.
  • Zip-lock bags
  • International travel adapter
  • Money belt
  • Personal prescriptions and medication, Malaria Prophylaxis
  • Sunglasses, reading glasses and contact lenses
  • Toiletries, wet-wipes / hand sanitizer, mosquito spray / cream
  • Swimming towel
  • Vaccination certificates
  • Credit cards

 

What about money?

  • ATM’s, banks and exchange bureaus are frequently found in all major African cities and town. If on one of our guided tours, then our guide will advise on this as you travel.
  • We recommend that you travel with some cash (Rands, US Dollars or UK Pounds) and Credit & Debit cards. Master Card and Visa widely accepted.
  • It is advisable to travel with notes of mixed denominations; small ones and bigger ones. This ensures that you don’t struggle with receiving the correct change when purchasing from local markets etc.

 

What about Malaria?

  • There is a risk of Malaria in Africa. It is advisable to contact your doctor prior to travel for advice on Malaria prophylaxes. Make sure to ask about side effects.
  • It is advisable to cover legs and arms between sunset and sunrise in Malaria zones and use mosquito spray or cream.
  • The risk of Malaria occurs during the hotter and wetter months.
  • Beds at lodges or camps in areas with mosquitoes will have mosquito netting.

 

What are your cancellation conditions?

If you wish to make a cancellation, please refer to our booking terms & conditions.

 

Do I need Travel insurance?

Yes. Travel insurance is compulsory for all Fly in Safari Company travellers and should be taken out at the time of booking. Your travel insurance must cover you against personal accident, death, medical expenses that may occur, emergency repatriation and personal liability with a minimum cover of US$200 000. We recommend your travel insurance covers cancelation, limitation, loss of luggage and personal effects. You must provide the Fly in Safari Company with proof of your travel insurance before you go on safari. If you obtain travel insurance through the Fly in Safari Company, you automatically agree that you are satisfied with the level of insurance we have arranged.

 

What about tipping?

It is customary to tip in Africa for services received but not compulsory. As a tour operator we have noticed over the years that often, even though we prepare our clients about tipping, they are unsure about how much to tip, or even find the situation uncomfortable if not use to it. Anything between USD5 - USD10 per person per day travelling can be recommended if you do want to tip your Fly in Safari Company guide.

Opening Hours

(CAT- Central Africa Time)
Monday – Friday: 9am – 5pm
Saturday: 9am – 12pm


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Company Registration

2010/009877/07